Privacy Policy

RoKey S.R.L. is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website or services.

1. Who We Are

RoKey S.R.L. is a real estate agency specialising in property sales, development, and investment services. We are based in Romania and operate in compliance with the General Data Protection Regulation (GDPR).

For any data protection queries, please contact:
Email: website@rokey.co

2. Data We Collect

We may collect the following types of personal data:

  • Personal Identification Data: Name, email address, phone number, and address.
  • Property Preferences: Details about your property interests or investment goals.
  • Communication Data: Any messages or enquiries submitted through our contact forms or email.

Technical Data: IP address, browser type, and usage data collected via cookies (see Section 6 for more details).

3. How We Use Your Data

We collect and process your data to:

  • Respond to enquiries and provide customer support.
  • Facilitate property transactions and related services.
  • Personalise property listings and recommendations based on your preferences.
  • Comply with legal obligations, such as financial or tax reporting.
4. Legal Basis for Processing Data

We process your personal data under the following legal bases:

  • Consent: When you submit forms or enquiries through our website.
  • Contractual Obligation: To provide services or fulfil agreements.
  • Legitimate Interests: For business operations, such as improving services or marketing.
  • Legal Compliance: For regulatory or legal requirements.
5. Sharing Your Data

We do not sell, trade, or rent your personal data. We may share data with:

  • Professional advisors (e.g., legal, tax, or financial consultants).
  • Service providers (e.g., IT support, marketing platforms) bound by confidentiality agreements.
  • Regulatory authorities, when legally required.
6. Cookies and Tracking Technologies

Our website uses cookies to improve your experience and gather usage data.

  • What Are Cookies? Cookies are small files stored on your device that track site activity.
  • Types of Cookies:
    • Essential Cookies: Necessary for website functionality.
    • Analytics Cookies: Help us understand user behaviour and improve our services.

You can manage cookie preferences through your browser settings.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure adequate safeguards, such as binding agreements or standard contractual clauses, to protect your information.

8. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined in this policy or to comply with legal requirements.

9. Your Rights Under GDPR

As a data subject, you have the following rights:

  • Access: Request a copy of your data.
  • Rectification: Correct any inaccurate data.
  • Erasure: Request data deletion (subject to legal requirements).
  • Restriction: Limit how we process your data.
  • Objection: Object to data processing for legitimate interests or marketing.
  • Data Portability: Receive your data in a portable format.

To exercise these rights, contact us at website@rokey.co

10. Security of Your Data

We implement technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We reserve the right to update this policy. Any changes will be posted on this page with an updated effective date.

12. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us: website@rokey.co

 

 

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